Refund policy
Return and Refund Policy
Last updated: February 25, 2026
At goldberfy, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
Returns
We accept returns within 30 days of delivery.
To be eligible for a return:
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Item must be unused and in original condition
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Item must be in original packaging
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Item must not be damaged by the customer
Certain items cannot be returned:
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Personalized or custom products
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Clearance or final sale items
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Used items
Return Process
To start a return, contact us:
Email: contact@goldberfy.com
Include:
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Order number
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Reason for return
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Photos if item is damaged
We will provide return instructions.
Customer is responsible for return shipping costs unless item is defective or incorrect.
Refunds
After we receive and inspect the item:
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If approved, refund will be issued to original payment method
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Refund processing time: 5–10 business days
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Original shipping cost is non-refundable (unless our error)
Exchanges
We replace items if:
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Item is defective
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Item is damaged
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Wrong item received
Contact us at: contact@goldberfy.com
Damaged or Incorrect Items
Contact us within 7 days of delivery with photos.
Order Cancellation
Orders can be cancelled within 24 hours of purchase.
After 24 hours, cancellation may not be possible if order has been processed.
Contact Information
goldberfy
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: contact@goldberfy.com
Phone: +16469270474